Service Plans

Service Plans

Enhance your videoNEXT Solution Experience
with our Right-Sized Service Plans

Ensure your surveillance or VMS solution is always up to date, properly configured, and secure from known security vulnerabilities. You’ll have access to the videoNEXT experts you need to keep it that way. Our Service Plan subscriptions are available at four levels: Copper, Silver, Gold, or Platinum. You can easily select the level of access, support, and software assurance that’s right for you.

Our Plans


** Gold & Platinum Success Plan Customers are assigned a specific videoNEXT Support Team member. This professional acts as their primary assigned success resource. Our Support Team members provide their supported partners with an ongoing direct Point of Contact for regular communication and relationship management.

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